FAQs

Your Order

Do you offer free returns?

 We really hope you’ll love your products, but if they're not right for you, we make it super easy to return within 30 days minus the cost of delivery.

If you have any trouble just drop our customer services team a note at support@aeyla.co.uk and we’ll get it sorted.

How does the 30 night trial work?

We offer a risk-free 30 night trial on all products, excluding the aromatherapy & candle range. That means, if you aren’t 100% satisfied with your purchase you can return it to us for a full refund minus the cost of shipping.

Please make sure to return your bedding in secure packaging to avoid it being damaged in transit. If the products arrive damaged, this may affect your return.

We suggest wrapping your returned box in a jiffy/shipping bag. Please note that all products need to be returned within its original packaging.

Do you ship internationally?

We don't ship internationally at the moment.

About Aeyla

What does Aeyla mean?

It's inspired by the Bulgarian word ‘Ailyak’ which means ""the art of doing everything slowly with no rush, while enjoying the process"". It’s the feeling we want to give you when you shop with us ✨

Do you give back to any causes?

We believe in doing business for good. Every order protects 5 trees in the Amazon, and 1% of profits go to our mental health charity partner, Young Minds.

What's the sleep-stress cycle?

When we're stressed, we struggle to sleep. When we can't sleep, days can feel more stressful. And so goes the sleep-stress cycle.

There’s lots that can keep us up at night - only 20% of adults say the quality of their sleep is very good or excellent. And in the past month, nearly half of us will lie awake at night due to stress.

If we don’t get the hours sleep we need, our stress levels increase. 21% of adults reported feeling more stressed on less sleep.

There’s not a ‘golden bullet’ or one hack to breaking it. It’s small changes to your routine that can help get you back on track. That’s where we come in.